/* Shared design tokens + layout for every authenticated NCRM page: the
   login screen, the dynamic sidebar (rendered by js/shell.js from
   GET /api/me/menus), and the topbar. Page-specific content styles stay
   inline in each page's own <style> block. */
:root{
  --navy:#0f2a4a; --navy2:#153a63; --accent:#2f5fd1; --bg:#f4f6f9; --card:#ffffff;
  --border:#e1e6ed; --text:#1c2733; --muted:#647082; --ok:#2e9e5b; --off:#b6bcc4;
  --tint:#e9f0fc;
}
*{ box-sizing:border-box; }
body{ margin:0; font-family:-apple-system,Segoe UI,Roboto,Arial,sans-serif; background:var(--bg); color:var(--text); }

/* ---------- LOGIN (split screen: carousel + card, rendered by js/shell.js
   renderLoginScreen() -- every page just has an empty #loginScreen div) ---------- */
#loginScreen{ display:none; min-height:100vh; }

/* ---------- BOOT LOADING (shown by shell.js while checking auth, before
   either #loginScreen or #appScreen is revealed -- avoids a flash of the
   login form on every navigation while a valid session is confirmed) ---------- */
.ncrm-boot-loading{ position:fixed; inset:0; display:flex; align-items:center; justify-content:center; background:var(--bg); z-index:100; }
.ncrm-boot-spinner{ width:32px; height:32px; border-radius:50%; border:3px solid var(--border); border-top-color:var(--accent); animation:ncrm-spin .7s linear infinite; }
@keyframes ncrm-spin{ to{ transform:rotate(360deg); } }
.login-split{ min-height:100vh; display:grid; grid-template-columns:1fr; background:linear-gradient(135deg, #241f33, #3a3050); }
@media(min-width:900px){ .login-split{ grid-template-columns:1fr 440px; } }
.login-left{ display:none; flex-direction:column; align-items:center; justify-content:center; padding:40px; color:#fff; }
@media(min-width:900px){ .login-left{ display:flex; } }
.login-carousel{ width:100%; max-width:400px; text-align:center; }
.login-slide{ display:none; }
.login-slide.active{ display:block; animation:login-fade .4s ease; }
@keyframes login-fade{ from{ opacity:0; transform:translateY(6px); } to{ opacity:1; transform:translateY(0); } }
.login-illustration{ margin:0 auto 26px; width:210px; }
.login-illustration svg{ width:100%; height:auto; display:block; }
.login-slide-title{ font-size:21px; font-weight:700; margin-bottom:10px; }
.login-slide-desc{ font-size:13.5px; color:#c9c3dc; line-height:1.6; max-width:320px; margin:0 auto; }
.login-dots{ display:flex; justify-content:center; gap:7px; margin-top:24px; }
.login-dot{ width:8px; height:8px; border-radius:50%; background:rgba(255,255,255,.25); cursor:pointer; border:none; padding:0; }
.login-dot.active{ background:#fff; }

.login-right{ display:flex; align-items:center; justify-content:center; padding:40px 24px; background:#fff; }
.login-card{ width:100%; max-width:340px; }
.login-logo-badge{ width:120px; margin:0 auto 14px; }
.login-logo-badge img{ width:100%; height:auto; display:block; }
.login-card h1{ font-size:16px; font-weight:800; text-align:center; letter-spacing:.06em; color:var(--navy); margin:0 0 22px; }
.login-remember{ display:flex; align-items:center; gap:6px; color:var(--muted); font-size:12.5px; cursor:pointer; }
.login-remember input{ width:auto; }
.login-forgot{ color:var(--accent); text-decoration:none; font-size:12px; }
.login-forgot:hover{ text-decoration:underline; }

.field{ margin-bottom:14px; }
.field label{ display:block; font-size:12px; color:var(--muted); margin-bottom:6px; }
.field input, .field select, .field textarea{ width:100%; padding:10px 12px; border-radius:8px; border:1px solid var(--border); background:#eef4fb; font-size:13.5px; font-family:inherit; }
.field textarea{ resize:vertical; min-height:80px; }
.btn{ padding:11px; background:var(--accent); color:#fff; border:none; border-radius:8px; font-size:14px; font-weight:600; cursor:pointer; }
.btn.secondary{ background:#fff; color:var(--navy); border:1px solid var(--border); }
.btn-row{ display:flex; gap:8px; justify-content:flex-end; }
.login-err{ color:#b3261e; font-size:12.5px; margin-top:10px; text-align:center; display:none; }

/* ---------- Password show/hide toggle (login + User Management forms) ---------- */
.password-wrap{ position:relative; }
.password-wrap input{ padding-right:42px !important; }
.password-toggle{ position:absolute; top:50%; right:8px; transform:translateY(-50%); width:30px; height:30px; padding:0; display:grid; place-items:center; border:0; border-radius:6px; background:transparent; color:var(--muted); cursor:pointer; }
.password-toggle:hover, .password-toggle:focus-visible{ color:var(--navy); background:#dfe9f7; outline:none; }
.password-toggle svg{ width:19px; height:19px; fill:none; stroke:currentColor; stroke-width:1.8; stroke-linecap:round; stroke-linejoin:round; }

/* ---------- APP SHELL ---------- */
#appScreen{ display:none; min-height:100vh; grid-template-columns:230px 1fr; }
#appScreen.open{ display:grid; }

.ncrm-sidebar{ background:var(--navy); color:#e7edf5; padding:16px 0 0; overflow:hidden; position:sticky; top:0; height:100vh; display:flex; flex-direction:column; }
.ncrm-sidebar-scroll{ flex:1 1 auto; min-height:0; overflow-y:auto; padding-bottom:12px; }
.ncrm-sidebar-footer{ flex:0 0 auto; position:relative; z-index:2; padding:10px 12px 14px; background:var(--navy); border-top:1px solid rgba(255,255,255,.12); box-shadow:0 -8px 18px rgba(7,25,48,.22); }
.ncrm-sidebar .brand{ display:block; padding:14px 18px 16px; }
.ncrm-sidebar .brand-card{ background:#fff; border-radius:10px; padding:8px; display:flex; align-items:center; justify-content:center; }
.ncrm-sidebar .brand img{ width:100%; max-width:78px; height:auto; display:block; }
.ncrm-group{ padding:10px 18px 4px; font-size:10.5px; text-transform:uppercase; letter-spacing:.06em; color:#8fa3bd; }
.ncrm-menu-item{ display:flex; align-items:center; gap:10px; padding:9px 18px; font-size:13px; cursor:pointer; color:#dbe4ef; }
.ncrm-menu-item:hover{ background:rgba(255,255,255,.06); }
.ncrm-menu-item.active{ background:var(--accent); color:#fff; font-weight:600; }
.ncrm-badge{ width:22px; height:22px; min-width:22px; border-radius:6px; display:flex; align-items:center; justify-content:center; font-size:10px; font-weight:700; color:#fff; }
.ncrm-children{ display:none; padding-left:40px; }
.ncrm-children.open{ display:block; }
.ncrm-child-item{ padding:7px 18px 7px 0; font-size:12.5px; cursor:pointer; color:#b9c6d8; }
.ncrm-child-item:hover{ color:#fff; }
.ncrm-child-item.active{ color:#fff; font-weight:600; }
.ncrm-settings-section{ margin:0; }
.ncrm-settings-section-toggle{ width:100%; display:flex; align-items:center; justify-content:space-between; gap:8px; padding:7px 18px 7px 0; border:0; background:transparent; color:#b9c6d8; font:600 11.5px/1.3 inherit; text-align:left; cursor:pointer; }
.ncrm-settings-section-toggle:hover,.ncrm-settings-section.open>.ncrm-settings-section-toggle{ color:#fff; }
.ncrm-settings-section-toggle::after{ content:'\203A'; flex:0 0 auto; color:inherit; font-size:15px; line-height:1; transition:transform .15s ease; }
.ncrm-settings-section.open>.ncrm-settings-section-toggle::after{ transform:rotate(90deg); }
.ncrm-settings-section-items{ display:none; padding:0 0 3px 10px; }
.ncrm-settings-section.open>.ncrm-settings-section-items{ display:block; }
.ncrm-settings-section-items .ncrm-child-item{ padding:6px 8px 6px 0; font-size:11.5px; line-height:1.35; }
.ncrm-empty-sidebar{ padding:18px; font-size:12px; color:#8fa3bd; line-height:1.5; }

.ncrm-main{ display:flex; flex-direction:column; min-width:0; }
header.topbar{ background:var(--navy2); color:#fff; padding:10px 24px; display:flex; align-items:center; gap:20px; }
header.topbar .who{ font-size:12px; color:#cfe0f2; display:flex; align-items:center; gap:14px; white-space:nowrap; }
header.topbar .logout-link{ color:#cfe0f2; cursor:pointer; text-decoration:underline; font-size:12px; }
.tb-right{ margin-left:auto; display:flex; align-items:center; justify-content:flex-end; gap:28px; white-space:nowrap; }

/* ---------- GLOBAL SEARCH (topbar) ---------- */
.gs-wrap{ position:relative; display:flex; align-items:center; background:#fff; border-radius:8px; flex:1; max-width:480px; }
.gs-scope{ position:relative; }
.gs-scope-btn{ background:var(--tint); color:var(--navy); border:none; border-radius:8px 0 0 8px; padding:9px 12px; font-size:12px; font-weight:600; cursor:pointer; white-space:nowrap; }
.gs-scope-btn:hover{ background:#dfe9f7; }
.gs-scope-menu{ position:absolute; top:100%; left:0; min-width:200px; background:#fff; border-radius:0 0 8px 8px; box-shadow:0 8px 24px rgba(15,42,74,.18); display:none; z-index:61; }
.gs-scope-menu.open{ display:block; }
.gs-scope-item{ padding:10px 14px; font-size:12.5px; color:var(--text); cursor:pointer; border-top:1px solid var(--border); }
.gs-scope-item:first-child{ border-top:none; }
.gs-scope-item:hover{ background:var(--tint); color:var(--accent); }
.gs-input{ flex:1; border:none; border-radius:0 8px 8px 0; padding:9px 12px; font-size:12.5px; color:var(--text); min-width:0; }
.gs-input:focus{ outline:none; }
.gs-results{ position:absolute; top:100%; left:0; right:0; background:#fff; border-radius:0 0 8px 8px; box-shadow:0 8px 24px rgba(15,42,74,.18); max-height:320px; overflow-y:auto; display:none; z-index:60; }
.gs-results.open{ display:block; }
.gs-result-item{ padding:10px 14px; border-top:1px solid var(--border); cursor:pointer; }
.gs-result-item:hover{ background:#f8fafc; }
.gs-result-nm{ font-size:12.5px; font-weight:700; color:var(--text); }
.gs-result-meta{ font-size:11px; color:var(--muted); margin-top:2px; }
.gs-result-empty{ padding:14px; font-size:12px; color:var(--muted); text-align:center; }

.tb-icons{ display:flex; align-items:center; gap:16px; color:#cfe0f2; }
.tb-icons .tb-icon{ font-size:15px; cursor:default; position:relative; }
.tb-icons .tb-badge{ position:absolute; top:-6px; right:-8px; background:#e0554a; color:#fff; font-size:9px; font-weight:700; border-radius:8px; padding:1px 4px; }
.tb-notification-wrap{ position:relative; }
.tb-notification-btn{ width:34px; height:34px; display:grid; place-items:center; border:0; border-radius:50%; background:transparent; color:#cfe0f2; padding:0; font-size:16px; cursor:pointer !important; line-height:1; transition:background .15s,color .15s; }
.tb-notification-btn:hover, .tb-notification-btn:focus-visible{ color:#fff; background:rgba(255,255,255,.14); outline:none; }
.tb-notification-panel{ display:none; position:absolute; right:-12px; top:calc(100% + 12px); width:360px; max-height:430px; overflow-y:auto; background:#fff; color:var(--text); border:1px solid var(--border); border-radius:10px; box-shadow:0 10px 28px rgba(15,42,74,.18); z-index:80; }
.tb-notification-panel.open{ display:block; }
.tb-notification-head{ display:flex; align-items:center; justify-content:space-between; padding:14px 16px; border-bottom:1px solid var(--border); }
.tb-notification-head-title{ font-size:15px; font-weight:700; color:var(--navy); }
.tb-notification-section{ border-bottom:1px solid var(--border); }
.tb-notification-section:last-child{ border-bottom:0; }
.tb-notification-section-count{ min-width:20px; padding:2px 6px; border-radius:9px; background:#b3261e; color:#fff; text-align:center; }
.tb-notification-item{ display:block; width:100%; padding:14px 16px; border:0; border-bottom:1px solid #edf0f4; background:#fff; text-align:left; cursor:pointer !important; transition:background .15s; }
.tb-notification-item *{ pointer-events:none; }
.tb-notification-item:last-child{ border-bottom:0; }
.tb-notification-item:hover, .tb-notification-item:focus-visible{ background:#f6f8fb; outline:none; }
.tb-notification-content{ flex:1; min-width:0; }
.tb-notification-row{ display:flex; align-items:center; justify-content:space-between; gap:8px; }
.tb-notification-status{ padding:3px 7px; border-radius:4px; background:#fde8e7; color:#b3261e; font-size:10px; font-weight:700; text-transform:uppercase; }
.tb-notification-duration{ margin-top:7px; font-size:11px; font-weight:600; color:#b3261e; }
.tb-notification-title{ font-size:13px; font-weight:700; color:var(--text); overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.tb-notification-meta{ margin-top:7px; font-size:11px; color:var(--muted); }
.tb-notification-meta span{ font-weight:600; color:#526174; }
.tb-notification-comment{ margin-top:5px; font-size:11.5px; line-height:1.4; color:#526174; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.tb-notification-empty{ padding:14px 16px; text-align:left; font-size:11px; color:var(--muted); background:#fff; }
.tb-notification-error{ padding:14px 15px; font-size:12px; color:#b3261e; }
.tb-call-empty{padding:52px 24px;text-align:center;color:var(--muted)}.tb-call-empty-icon{font-size:64px;color:#7d7d7d;margin-bottom:20px}.tb-call-empty p{margin:0;line-height:1.55}.tb-call-item{padding:13px 16px;border-bottom:1px solid var(--border)}.tb-call-item:last-child{border-bottom:0}.tb-call-name{font-size:13px;font-weight:700}.tb-call-meta{font-size:11px;color:var(--muted);margin-top:4px}.tb-notification-panel:before{content:"";position:absolute;right:20px;top:-8px;border-left:8px solid transparent;border-right:8px solid transparent;border-bottom:8px solid #fff}
.tb-session-timer{ font-size:11.5px; color:#cfe0f2; font-variant-numeric:tabular-nums; }
@media(max-width:700px){
  header.topbar{ padding:10px 12px; gap:10px; }
  .tb-right{ gap:10px; }
  .tb-icons{ gap:8px; }
  header.topbar .who > span:first-child{ display:none; }
  .tb-notification-panel{ position:fixed; top:58px; left:12px; right:12px; width:auto; max-height:70vh; }
}
main{ max-width:1100px; width:100%; margin:0 auto; padding:24px 20px 60px; position:relative; }

/* Covers <main> between showApp() and the page's own ncrmOnReady() data
   fetch resolving -- without this there's a real blank gap, since the
   page's static markup (status tabs, empty containers, etc.) is visible
   but unpopulated until its own JS finishes fetching. */
.ncrm-content-loading{ position:absolute; inset:0; display:flex; flex-direction:column; align-items:center; justify-content:center; gap:12px; background:var(--bg); z-index:10; }
.ncrm-content-loading-text{ font-size:12.5px; color:var(--muted); }
.page-title{ font-size:19px; font-weight:700; color:var(--navy); margin:0 0 4px; }
.page-sub{ font-size:12.5px; color:var(--muted); margin:0 0 18px; }

.coming-soon{ background:#fff; border:1px dashed var(--border); border-radius:12px; padding:48px 24px; text-align:center; color:var(--muted); font-size:13.5px; }
.coming-soon .cs-title{ font-size:16px; font-weight:700; color:var(--navy); margin-bottom:6px; }

/* ---------- SHARED MODAL CHROME ----------
   Used by every page with a popup form (Filter Leads, Create Lead, Roles &
   Privileges' New Role/Duty/Privilege, User Management's New User/Reset
   Password). Each page still owns its own modal BODY layout/fields. */
.modal-overlay{ display:none; position:fixed; inset:0; background:rgba(15,42,74,.35); align-items:flex-start; justify-content:center; padding:40px 20px; z-index:50; }
.modal-overlay.open{ display:flex; }
.create-lead-modal{ background:#fff; border-radius:12px; width:100%; max-width:640px; max-height:85vh; display:flex; flex-direction:column; overflow:hidden; }
.filter-modal-head{ background:var(--tint); padding:14px 20px; display:flex; align-items:center; justify-content:space-between; border-bottom:1px solid var(--border); }
.filter-modal-head h2{ font-size:15px; margin:0; color:var(--navy); }
.filter-modal-head .close{ cursor:pointer; color:var(--muted); font-size:16px; background:none; border:none; }
.create-lead-body{ flex:1; overflow-y:auto; padding:18px 20px; }
.create-lead-body .field input:disabled, .create-lead-body .field select:disabled{ background:#eef1f5; color:var(--off); cursor:not-allowed; }
.create-lead-err{ color:#b3261e; font-size:12.5px; margin-top:4px; display:none; }
.filter-modal-foot{ padding:14px 20px; border-top:1px solid var(--border); display:flex; justify-content:flex-end; gap:8px; }

/* ---------- RAISE A TICKET (floating, all pages) ---------- */
.rt-fab{ position:static; width:100%; margin:0; background:var(--navy2); color:#fff; border:1px solid rgba(255,255,255,.16); border-radius:8px; padding:10px 12px; font-size:12.5px; font-weight:700; display:flex; align-items:center; justify-content:flex-start; gap:9px; cursor:pointer; box-shadow:0 4px 14px rgba(0,0,0,.18); transition:background .15s,border-color .15s,transform .15s; }
.rt-fab:hover,.rt-fab:focus-visible{ background:var(--accent); border-color:rgba(255,255,255,.35); transform:translateY(-1px); outline:none; }
.rt-fab .rt-fab-icon{ font-size:15px; }
.rt-success{ text-align:center; padding:30px 10px; color:var(--ok); font-size:13.5px; }
.phone-input-group{display:grid;grid-template-columns:112px minmax(0,1fr);gap:8px;align-items:stretch}
.phone-input-group input{width:100%;box-sizing:border-box}
.lead-country-picker{position:relative;min-width:0}
.lead-country-trigger{width:100%;height:100%;min-height:42px;border:1px solid var(--border);border-radius:8px;padding:7px 8px;background:#eef4fb;color:var(--text);font:12.5px inherit;display:flex;align-items:center;gap:7px;cursor:pointer}
.lead-country-trigger:hover{border-color:#bdc8d7}.lead-country-trigger:focus{outline:0;border-color:var(--accent);background:#fff;box-shadow:0 0 0 3px rgba(47,95,209,.12)}.lead-country-trigger:disabled{cursor:not-allowed;opacity:.65}
.lead-country-trigger img,.lead-country-option img{width:24px;height:16px;object-fit:cover;border:1px solid rgba(0,0,0,.12);border-radius:2px;flex:none}.lead-country-trigger .chevron{margin-left:auto;font-size:10px}
.lead-country-menu{position:absolute;z-index:130;top:calc(100% + 6px);left:0;width:290px;max-width:min(290px,calc(100vw - 48px));max-height:220px;overflow-y:auto;overscroll-behavior:contain;background:#fff;border:1px solid #bdc8d7;border-radius:8px;box-shadow:0 10px 26px rgba(15,42,74,.2);padding:4px}
.lead-country-menu[hidden]{display:none}.lead-country-option{width:100%;border:0;border-radius:5px;padding:8px;display:flex;align-items:center;gap:9px;background:#fff;color:var(--text);font:12.5px inherit;text-align:left;cursor:pointer}.lead-country-option:hover,.lead-country-option:focus{outline:0;background:#e9f0fc}.lead-country-option[aria-selected="true"]{background:#dce8ff;color:#1747ad}.lead-country-option .dial{min-width:46px;font-weight:700}.lead-country-option .country-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:520px){.phone-input-group{grid-template-columns:104px minmax(0,1fr)}}

/* Shared single-select presentation. Native selects choose their own opening
   direction; this keeps NCRM menus consistently anchored below the field. */
.ncrm-down-native{position:absolute!important;width:1px!important;height:1px!important;margin:0!important;padding:0!important;opacity:0!important;pointer-events:none!important}
.ncrm-down-trigger{width:100%;min-height:34px;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border:1px solid var(--border);border-radius:8px;background:#fff;color:var(--text);font:inherit;font-size:inherit;text-align:left;cursor:pointer}
.ncrm-down-trigger:hover{border-color:#aab9cb}.ncrm-down-trigger:focus{border-color:var(--accent);box-shadow:0 0 0 2px rgba(47,95,209,.12);outline:0}.ncrm-down-trigger:disabled{background:#eef1f5;color:var(--off);cursor:not-allowed}.ncrm-down-trigger-label{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ncrm-down-trigger-caret{flex:none;color:var(--muted);font-size:10px}
.ncrm-down-menu{position:fixed;z-index:2100;overflow-y:auto;overscroll-behavior:contain;padding:4px;border:1px solid var(--border);border-radius:8px;background:#fff;box-shadow:0 10px 26px rgba(15,42,74,.2)}
.ncrm-down-option{display:block;width:100%;padding:8px 10px;border:0;border-radius:5px;background:#fff;color:var(--text);font:inherit;font-size:12px;text-align:left;cursor:pointer}.ncrm-down-option:hover,.ncrm-down-option:focus,.ncrm-down-option.selected{outline:0;background:var(--tint);color:var(--accent)}.ncrm-down-option:disabled{color:var(--off);cursor:not-allowed;background:#fff}